Problem solved, it is a SOFTWARE problem. For some reason, that works, the game then recognizes my mouse/keyboard from then on. at that point I double click my AMD Radeon under the Display Adapters tab. UPDATE: Keyboard/Mouse fix: After posting the above, I discovered that with those drivers, I could get it to recognize my mouse/keyboard by alt tabing out, and going to my device manager. This seems like such a wide spread and prolific problem that it's seeming like a glaring hole in the coding rather than just a few isolated incidences. I've gotten it to recognize them twice now by following the nvidia steps from another thread, but it's finicky about taking and only actually works some of the time, then when the game is closed I have to start it all over again. Run a stress test on the video card via Support Assist.
If you have tried the support site earlier, then uninstall the drivers and reinstall them from the vendor site and check - Intel and AMD. The problem now arises that it's not normally recognizing my keyboard/mouse. Inspiron 15R 5521 - Intel HD Graphics 4000 Crashes after Windows 10 Update After. and AMD Radeon HD 8730m Driver 9.0.12.0 I can now get the game to load all the way through and connect to the servers. In windows 8, (not 8.1), with Intel driver 9. So, I went down to Windows 8 and did a factory reset. But now Im having problem that Windows 10 is forcing to install Intel Graphics HD 4000 and it its crashing the computer and prevent it to boot to Login Screen, I need to get into safe mode, remove the Intel Driver, disable the display adapter, reboot. I went up to windows 10, to no avail, and the graphics drivers in win 10 was killing my Ark performance.
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